Refund policy

Beauties, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at beautifulbycc@yahoo.com Please note that returns will need to be sent to the address emailed to you. You will be reimbursed for return shipping cost.

After your return is accepted, you'll receive instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at beautifulbycc@yahoo.com

Damages and issues
Beauties, please inspect your order upon reception and contact us immediately if any item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and confidently correct it.

Non-returnable items
Beauties, certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (beauty products). We also do not accept returns on any lingerie, swimwear. Please get in touch if you have questions or concerns about your specific item. 

Beauties, unfortunately we cannot accept returns on sale items, lingerie, swim wear, or gift cards.

Exchanges
Beauties, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Beauties, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it may take time for your bank or credit card company to process and post the refund too. 
If more than 10 business days have passed since we’ve approved your return, please contact us at beautifulbycc@yahoo.com